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| Who are we? |
| I.C.Y. Supply was founded in 1993 as a wholesale distributor specializing in deliveries of products to ice cream, yogurt gelato and Italian water ice shops thru out south Florida. Over the years I.C.Y. Supply has expanded to handle our client’s needs in marketplaces within the continental United States, the Caribbean Islands, Mexico, South America, South Africa and the Orient. |
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| Who are the people you would deal with? |
| Please contact our offices at 800-830-4878 |
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| What about enquiries from Retailers? |
| Please contact I.C.Y. Supply via email at info@icysupply.com or telephone at 800-830-4878 |
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| Who handles your website promotion and linking enquiries? |
| Our Internet Marketing Consultant, MVIsolutions.com marketing@mvisolutions.com |
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| If I buy from you what shipping guarantees do I have? |
| Shipping a multi-step packaging system to give our cones the best possible protection. Shrink-wrap cones together in sleeves to assure freshness and prevent individual cones from sliding and breaking. Then, the sleeves are packed into re-sealable bubble bags, providing the ultimate "cushioned ride" for cone transport. Next, the bubble-wrapped sleeves are placed into stackable compartmentalized trays, which are then placed into a strong master case. |
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| What about support and telephone help? |
We do not accept any returns due to these items being of a perishable nature. Our staff are available via telephone 800-830-4878 or by email info@icysupply.com
For any damages due to shipping buyer must contact the shipping agent directly, and must report to the driver any damages to be able to file a claim with the delivery company. We also do not guarantee orders that are damaged, delayed, lost or stolen for any circumstances beyond our control including acts of god. |
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| What does the product cost and how can I pay? |
| Payment options are as follows: Prepayment via credit card orders only. We accept Visa, Master Card, Discover, American Express |
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| What about delivery? |
| For Shipping and handling charges per order to addresses within the continental USA please contact 800-830-4878. Please allow 10 days from date of placing order to receive your order. |
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| What about other supplies? |
| The I.C.Y. Supply wholesale distributor catalogue features distributor specializing in deliveries of products to ice cream, yogurt gelato and Italian water ice shops thru out south Florida. Over the years I.C.Y. Supply has expanded to handle our client's needs in marketplaces within the continental United States, the Caribbean Islands, Mexico, South America, South Africa and the Orient |
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